The purpose of this data privacy statement is to inform you, as the user, about the gathering of personal data on this website. We therefore place great value on all the essential information concerning the protection of your data being presented in the most transparent way possible. Should anything nonetheless be unclear to you, or should you have any questions, and thus a need for clarification, please do not hesitate to contact us.

A. Controller

The Controller, within the meaning of the General Data Protection Regulation (Art. 4(7) GDPR) and the other national data privacy laws, as well as any other provisions under data protection law, is:

Climbing Perch UG (haftungsbeschränkt)
Lindenstr. 33A
12555 Berlin
E-Mail: info@climbingperch.com
Full provider details: https://easytranscript.de/en/imprint

These contact details are thus relevant for all matters of a data privacy nature relating to this website, as well as any claims on your part under data privacy law.

B. Collecting and storing of personal data when visiting our website

We are informing you below about the procedures that take place when accessing our website that are relevant under data protection law.

1. Logfiles

Every time you access our website, we automatically gather data and information from the computer system that you use to access the website.

In the process, the following data is gathered:

1. Information on your browser type and the browser version used
2. Information on your operating system
3. Information on your Internet Service Provider
4. The date and time of your access
5. Websites from which your system accesses our website
6. Websites that are accessed by your system via our website

The data is stored in the log files of our system and deleted after 3 months at the latest. Not affected by this are your IP address or other data which enable the data to be assigned to you. This data is not stored together with other personal data of yours. The legal basis for the temporary storage of this data is Art. 6 (1) (f) GDPR.

Both the gathering of data and the saving of data in log files are necessary for the provision and operation of our website. Therefore, you do not have the option to object.

2. Cookies

We deploy so-called “cookies” on our website. These are small files that your browser creates automatically, and which are stored on your computer system if you visit our site. Cookies do not harm your computer system, and do not contain any viruses, Trojan horses, or other malware.

We deploy cookies to improve our website, thus, for example, to design it to be more user-friendly and adapt it to users’ interests.

In that respect, the following data is stored in the cookies and transmitted:

1. Language settings
2. Login details
3. Making use of website functions

The data gathered in this way is pseudonymised by means of technical precautions. It is therefore not possible to allocate the data to you. The data is not stored together with any other personal data.

The data processed by cookies is necessary for the purposes mentioned, in order to protect our legitimate interests, as well as those of third parties, pursuant to Art. 6 (1) (1) (f) GDPR.

Most browsers accept cookies automatically. In order to prevent this, you may, however, configure your browser in such a way that no cookies are stored on your computer system, or that a notice always appears before a new cookie is placed. Completely deactivating cookies may, however, lead to you not being able to use all the functions of our website.

3. Website Analysis

We use the service Matomo. This is a web analytics service that is used on the servers we operate ourselves.

Matomo allows us to create pseudonymous usage profiles and to use cookies. Cookies are small files that are automatically created by your browser and stored on your computer system when you visit our site. Cookies do not harm your computer system, and do not contain any viruses, Trojan horses, or other malware. Actions such as entry and exit pages, device types, operating system versions, browsers, etc. are collected pseudonymously.

In that respect, the following data is stored in the cookies and transmitted:

1. Browser type/version and operating system used.
2. Date and time of server request
3. Web page views (title, URL) and previous web pages (referrer URL)
4. Number of visits to our site
5. Region in which you have dialed into the Internet
6. Web pages that are called up by your system via our website

Not affected by this are your IP address or other data which enable the data to be assigned to you. Your IP address will be pseudonymized immediately after processing and before storage. This data is not stored together with other personal data of yours. Raw data older than 90 days are automatically deleted.

You can prevent the installation of cookies by setting your browser software accordingly. However, we would like to point out that in this case not all functions of this website can be used to their full extent.

The use of Matomo is necessary for the purposes to protect our legitimate interests as well as those of third parties in accordance with Art. 6 (1) (1) (f) GDPR. We use cookies to improve our website, for example, to make it more user-friendly and to adapt it to user interests.

C. Contacting us

You can get in touch with us electronically by e-mail or contact form. In this case, the data that you send us will be transmitted to us and saved by us.

This concerns the following:

1. Your name
2. Date of taking up contact
3. Your e-mail-address
4. Any further data, provided by you

If you write us and are interested in our services, the legal basis for the data processing is Art. 6 (1) (b) GDPR.

This data, transmitted to us, will only be used for handling the conversation, and not passed on to third parties.

We will delete this data once it is no longer required for the respective purpose. In other words, if the e-mail exchange with you has been terminated and we have addressed your concern in full.

You at any time can revoke the consent to the processing of your data. For this purpose, please contact us using the above-mentioned options. In the event of a revocation, all your personal data that has been stored for the purpose of taking up contact with you will be deleted.

D. Licensing and use of the software

The following information relates to the handling of your data in connection with an order/licensing, registration, and use of the software.

(1) Ordering/Licencing, User Account Registration

Should you place an order on our website, we will use the data provided by you to process the order and fulfil our contractual obligations. The following data, which is necessary to fulfil the contract, is saved when you order.

1. Your IP address
2. Date and time of the registration
3. Your name
4. Your address
5. Your e-mail-address
6. Verification for special licenses if applicable (e.g., student status for student licence).

We also use this data if you register a user account with us as part of licensing or in advance. You can update your data and manage your licenses via the user account.

The legal basis for the storage of this data in the context of your registration and/or licensing our software follows from Art. 6 (1) (b) GDPR.

(2) Payment transaction

To carry out the payment transaction, we use third party payment provider. Besides the payment data (your bank details for the direct debit or your credit card details), the following data is also processed:

1. Your name
2. Your address
3. Your e-mail-address
4. IP address

The specified payment data and the other data will not be passed on by us or the payment provider to third parties who are not involved in the performance of the contract and the processing of the payment. Please note that payment providers can work with credit reporting agencies. It is therefore possible that your data will be transmitted to the companies named by the payment providers in their privacy policy.

The legal basis for the storage and processing of this data follows based on the concluded contract from Art. 6 Paragraph 1 lit. b GDPR. You have the option to object to the processing of your data at any time. Please use the contact options mentioned above. In the event of an objection, all of your personal data will be deleted, unless there is a statutory retention period to the contrary.

The following payment providers can be used:

Stripe: This is a service provided by Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. Please note that Stripe may work with credit reporting agencies. It is therefore possible that your data will be transferred to the companies mentioned by Stripe in their privacy policy.

You can find data protection information on Stripe Payments Europe Ltd. here: https://stripe.com/de/privacy

PayPal: This is a service of PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. Please note that PayPal may work with credit reference agencies. It is therefore possible that your data will be transferred to the companies mentioned by PayPal in their privacy policy.

You can find data protection information on PayPal (Europe) S.à r.l. et Cie, S.C.A here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

(3) Use of the software

During the use of the software, the following data is transmitted to us per active user license:

1. IP address
2. device name
3. and the license data (your mail address and password).

This data is necessary to check the validity of your license and to inform you whether updates are available for the software you are using.

The legal basis for the storage and processing of this data results from the fulfilment of the concluded license agreement (from Art. 6 para. 1 lit. b DSGVO).

In the context of a support request, additional user data may be loaded that is required to handle the support request (possibly personal data such as folder structures, file names or meta data of the transcripts). This data is no longer available to us after the support service has been completed.

E. Processing in third countries in general

Insofar as and unless otherwise stated above, your personal data will be processed in countries outside the European Union (EU) or the European Economic Area (EEA) exclusively based on the legal requirements according to Art. 44 GDPR. In the present case, this is exclusively the case either based on an adequacy decision by the European Commission (Art. 45 GDPR) and / or on the basis of suitable guarantees (Art. 46 GDPR).

F. General retention period

In general, personal data is only stored for as long as it is necessary to fulfil the purpose of data collection or to comply with the respective statutory retention period. After the purpose no longer applies or the deadline has expired, the data will be deleted.

G. Rights of data subjects

In so far as we have processed personal data of yours, you are the data subject within the meaning of the GDPR, and you have the following rights in relation to us:

• Art. 15 GDPR – You can request information about your personal data processed by us. You can in particular request information about the purposes of the processing, the category of personal data, the category of recipients to who your data has been or will be disclosed, the scheduled duration of storage, the existence of a right of correction, deletion, limitation of the processing or opposition, the existing of a right of appeal, the origin of your data, in so far as it was not gathered by us, and also the existence of automated decision-making, including profiling and any meaningful information on the details of the latter.
• Art. 16 GDPR – you may request the immediate correction of incorrect data or completion of your personal data stored with us.
• Art. 17 GDPR – you may request the deletion of your personal data stored with us, unless the processing is necessary in order to exercise the right of freedom of expression and information, for fulfilling a legal obligation, on grounds of the public interest or in order to assert, exercise or defend legal claims.
• Art . 18 GDPR- you may request that the processing of your personal data to be limited,
  • in so far as the accuracy of the data is disputed by you,
  • the processing is illegitimate, however you refuse to have it deleted and we no longer need the data,
  • exercise or defend legal claims or you have filed an objection to the processing under Art. 21 GDPR.
• Art. 20 GDPR – you may obtain your personal data that you have provided us with in a structured, prevalent and machine-readable format, or to request the transmission of it to another officer.
• Art. 7 (3) GDPR – you may revoke your consent, previously granted to us, at any time. The consequence of this is that we can no longer, in the future, continue the data processing that was based on such consent.
• Art. 77 GDPR – You may complain to a supervisory authority. You can usually, for this purpose, contact the supervisory authority at your usual place of residence or place of work or our place of business.

H. The right of opposition

Should your personal data be processed on the basis of justified interests pursuant to Art. 6 (1) (1) (f) GDPR, you are entitled, under Art. 21 GDPR, to file an objection to the processing of your personal data, in so far as grounds exist for the latter which arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which will be implemented by us without details of any special situation.

If you wish to make use of your right of revocation or right of objection, it is sufficient to send an e-mail to the above-mentioned e-mail address.