The purpose of this data privacy statement is to inform you, as the user, about the gathering of personal data on this website. We therefore place great value on all the essential information concerning the protection of your data being presented in the most transparent way possible. Should anything nonetheless be unclear to you, or should you have any questions, and thus a need for clarification, please do not hesitate to contact us.
A. Controller
The Controller, within the meaning of the General Data Protection Regulation (Art. 4(7) GDPR) and the other national data privacy laws, as well as any other provisions under data protection law, is:
Climbing Perch UG (haftungsbeschränkt)
Lindenstr. 33A
12555 Berlin
E-Mail: info@climbingperch.com
Full provider identification: www.easytranscript.de/imprint
These contact details are thus relevant for all matters of a data privacy nature relating to this website, as well as any claims on your part under data privacy law.
B. Collecting and storing of personal data when visiting our website
Below, we provide information about the processes relevant to data protection that take place when you visit our website.
Every time you access our website, we automatically gather data and information from the computer system that you use to access the website.
In the process, the following data is gathered:
The data is stored in the log files of our system and deleted after 3 months at the latest. Not affected by this are your IP address or other data which enable the data to be assigned to you. This data is not stored together with other personal data of yours. The legal basis for the temporary storage of this data is Art. 6 (1) (f) GDPR.
Both the gathering of data and the saving of data in log files are necessary for the provision and operation of our website. Therefore, you do not have the option to object.
We deploy so-called “cookies” on our website. These are small files that your browser creates automatically, and which are stored on your computer system if you visit our site. Cookies do not harm your computer system, and do not contain any viruses, Trojan horses, or other malware.
We deploy cookies to improve our website, thus, for example, to design it to be more user-friendly and adapt it to users’ interests.
In that respect, the following data is stored in the cookies and transmitted:
The data gathered in this way is pseudonymised by means of technical precautions. It is therefore not possible to allocate the data to you. The data is not stored together with any other personal data.
The data processed by cookies is necessary for the purposes mentioned, in order to protect our legitimate interests, as well as those of third parties, pursuant to Art. 6 (1) (1) (f) GDPR.
Most browsers accept cookies automatically. In order to prevent this, you may, however, configure your browser in such a way that no cookies are stored on your computer system, or that a notice always appears before a new cookie is placed. Completely deactivating cookies may, however, lead to you not being able to use all the functions of our website.
We use the service Matomo. This is a web analytics service that is used on the servers we operate ourselves.
Matomo allows us to create pseudonymous usage profiles and to use cookies. Cookies are small files that are automatically created by your browser and stored on your computer system when you visit our site. Cookies do not harm your computer system, and do not contain any viruses, Trojan horses, or other malware. Actions such as entry and exit pages, device types, operating system versions, browsers, etc. are collected pseudonymously.
In that respect, the following data is stored in the cookies and transmitted:
Not affected by this are your IP address or other data which enable the data to be assigned to you. Your IP address will be pseudonymized immediately after processing and before storage. This data is not stored together with other personal data of yours. Raw data older than 90 days are automatically deleted.
You can prevent the installation of cookies by setting your browser software accordingly. However, we would like to point out that in this case not all functions of this website can be used to their full extent.
The use of Matomo is necessary for the purposes to protect our legitimate interests as well as those of third parties in accordance with Art. 6 (1) (1) (f) GDPR. We use cookies to improve our website, for example, to make it more user-friendly and to adapt it to user interests.
C. Contacting us
You can get in touch with us electronically by e-mail or contact form. In this case, the data that you send us will be transmitted to us and saved by us.
This concerns the following:
If you write us and are interested in our services, the legal basis for the data processing is Art. 6 (1) (b) GDPR.
This data, transmitted to us, will only be used for handling the conversation, and not passed on to third parties.
We will delete this data once it is no longer required for the respective purpose. In other words, if the e-mail exchange with you has been terminated and we have addressed your concern in full.
You at any time can revoke the consent to the processing of your data. For this purpose, please contact us using the above-mentioned options. In the event of a revocation, all your personal data that has been stored for the purpose of taking up contact with you will be deleted.
D. Processing of audio files through online transcription creation
If you have us create transcripts online, your data will be processed by third-party providers for this purpose.
For this purpose, we use Microsoft Azure, a cloud service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. The audio tracks are extracted from the media files you provide and uploaded as audio files to the Microsoft Azure cloud environment, where they are automatically converted into text. Microsoft Azure processes the data on our behalf in accordance with Art. 28 GDPR. Processing generally takes place in data centers within the European Union, but Microsoft reserves the right to process the data outside the EU in exceptional cases. In such cases, Microsoft takes appropriate measures to ensure that an adequate level of data protection is guaranteed in accordance with the requirements of the GDPR, for example by concluding EU standard contractual clauses. For more information on data processing by Microsoft Azure, please visit Microsoft’s privacy policy: https://privacy.microsoft.com/de-de/privacystatement.
Secondly, we use Gladia, a provider of audio intelligence solutions operated by Gladia SAS, 38 Rue de la Tremblaie, 35510 Cesson-Sévigné, France, to process audio files and create transcripts. The audio tracks are extracted from the media files you provide and transmitted as audio files to the Gladia platform, where they are automatically converted into text. Gladia processes the data on our behalf in accordance with Art. 28 GDPR. The processing is carried out in accordance with Gladia’s data protection regulations, which provide for appropriate measures to protect your data. For more information on data processing by Gladia, please visit Gladia’s privacy policy: https://www.gladia.io/privacy-notice?utm
The processing by Azure and Gladia is carried out in order to prepare the contents of the audio files in written form and make them available for further analysis. The processing of the audio files is carried out on the basis of Art. 6 para. (1) b GDPR (fulfillment of the user agreement). The audio files and the transcripts created from them will be deleted together with the other data that has also been transmitted (e.g., metadata, speaker names, and personal data within the transcript) as soon as they are no longer required to achieve the purpose for which they were collected, provided that there are no legal retention obligations.
E. Licensing and Use of the Software
The following information relates to the handling of your data in connection with an order/licensing, registration, and use of the software.
(1) Ordering/Licencing, User Account Registration
Should you place an order on our website, we will use the data provided by you to process the order and fulfil our contractual obligations. The following data, which is necessary to fulfil the contract, is saved when you order.
We also use this data if you register a user account with us as part of licensing or in advance. You can update your data and manage your licenses via the user account.
The legal basis for the storage of this data in the context of your registration and/or licensing our software follows from Art. 6 (1) (b) GDPR.
(2) Payment transaction
To carry out the payment transaction, we use third party payment provider. Besides the payment data (your bank details for the direct debit or your credit card details), the following data is also processed:
The specified payment data and the other data will not be passed on by us or the payment provider to third parties who are not involved in the performance of the contract and the processing of the payment. Please note that payment providers can work with credit reporting agencies. It is therefore possible that your data will be transmitted to the companies named by the payment providers in their privacy policy.
The legal basis for the storage and processing of this data follows based on the concluded contract from Art. 6 Paragraph 1 lit. b GDPR. You have the option to object to the processing of your data at any time. Please use the contact options mentioned above. In the event of an objection, all of your personal data will be deleted, unless there is a statutory retention period to the contrary.
The following payment providers can be used:
Stripe: This is a service provided by Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. Please note that Stripe may work with credit reporting agencies. It is therefore possible that your data will be transferred to the companies mentioned by Stripe in their privacy policy.
You can find data protection information on Stripe Payments Europe Ltd. here: https://stripe.com/de/privacy
(3) Use of the software
During the use of the software, the following data is transmitted to us per active user license:
This data is necessary to check the validity of your license and to inform you whether updates are available for the software you are using.
The legal basis for the storage and processing of this data results from the fulfilment of the concluded license agreement (from Art. 6 para. 1 lit. b DSGVO).
In the context of a support request, additional user data may be loaded that is required to handle the support request (possibly personal data such as folder structures, file names or meta data of the transcripts). This data is no longer available to us after the support service has been completed.
F. Processing in third countries in general
Insofar as and unless otherwise stated above, your personal data will be processed in countries outside the European Union (EU) or the European Economic Area (EEA) exclusively based on the legal requirements according to Art. 44 GDPR. In the present case, this is exclusively the case either based on an adequacy decision by the European Commission (Art. 45 GDPR) and / or on the basis of suitable guarantees (Art. 46 GDPR).
G. General storage period
In general, personal data is only stored for as long as it is necessary to fulfil the purpose of data collection or to comply with the respective statutory retention period. After the purpose no longer applies or the deadline has expired, the data will be deleted.
H. Rights of data subjects
In so far as we have processed personal data of yours, you are the data subject within the meaning of the GDPR, and you have the following rights in relation to us:
I. Right to object
Should your personal data be processed on the basis of justified interests pursuant to Art. 6 (1) (1) (f) GDPR, you are entitled, under Art. 21 GDPR, to file an objection to the processing of your personal data, in so far as grounds exist for the latter which arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which will be implemented by us without details of any special situation.
If you wish to make use of your right of revocation or right of objection, it is sufficient to send an e-mail to the above-mentioned e-mail address.
