Frequently asked questions

Purchase & License

How can I register easytranscript?

After purchasing and successfully installing easytranscript, you can activate the program via the menu “About” → “Register…”. Then, log in using your easytranscript.de account or activate easytranscript with the license key that was sent to you by email. If you encounter any problems or have any questions, please write to us at support@easytranscript.de

Does easytranscript offer a data processing agreement (DPA)?

Yes. If you use easytranscript in a manner that is relevant to data protection law, we can provide you with a data processing agreement (DPA).
This regulates the handling of personal data in accordance with Art. 28 GDPR.

We will be happy to provide you with the DPA upon request – simply write to us at support@easytranscript.de

Will my data be handled in compliance with the GDPR?

Yes, your data will be handled in compliance with GDPR. For more information, see Privacy Policy: Data Privacy

How long can I keep using an older version of easytranscript?

Bug fixes and improvements are only released as new versions, so we recommend installing updates promptly. Older versions keep working with our online services (license check, automatic transcription) for at least six months after a newer version has been released. After that, an update may be required; we will announce this in good time in the app and by email. For security reasons, this period may be shorter in exceptional cases.

The program informed me of an update and referred me to the website. What now?

All you need to do is download and install the program under Downloads. That way you get the latest easytranscript version.

Automatic Transcription

Does easytranscript offer automated transcription?

Yes, easytranscript offers automated transcription. This allows you to quickly and reliably convert audio or video files into text – over 100 languages are supported, as well as files with multiple audio tracks. In addition, you can apply your own transcription rules and edit the result directly in easytranscript.

How can I improve the text quality of automated transcription?

Quality depends mainly on the recording. These tips will noticeably improve the result:

Before recording:
– Choose a quiet environment without background noise.
– Place the microphone as close to the speakers as possible.
– Record in high quality, ideally as WAV.

In easytranscript:
– Select the correct language of the recording.
– Only select a rule set if you need transcription rules; otherwise leave it disabled.

Good to know: Recognition is based on pitch, volume and speaking rate. When several people talk at once, the environment is noisy or someone speaks unclearly, individual word boundaries or stresses may be slightly off. You can correct this in the editor at any time.

If the quality is still very poor and only little text is recognized, please write to us at support@easytranscript.de.

How are speakers automatically recognized?

With automatic transcription, easytranscript can recognize speakers based on their voice profiles and assign them separately.
Features such as pitch, volume, and pauses are analyzed to determine when one person stops speaking and another begins.

Optionally, you can also specify a separate audio file for each speaker (e.g., for multi-track recordings). This makes the assignment particularly reliable.

What is a transcription rule set and which one should I choose?

A transcription rule set determines how spoken language is represented in the text – in other words, which scientific or practical conventions are used to structure the transcript.
In easytranscript, you can choose between different rule sets depending on your goal:

  • No rules: easy-to-read continuous text, ideal for interviews or documentation.
  • Dresing & Pehl: simplified scientific transcription form, suitable for qualitative social research – clear structure, but without complex linguistic notation.
  • GAT (Conversational Analysis Transcription System): detailed representation of stress, pauses, and intonation, frequently used in linguistic research.
  • Jefferson: particularly suitable for conversation analysis research and subtle gradations in speaker changes.
Why are lines in GAT or Jefferson transcriptions structured differently than ordinary text?

In transcriptions according to GAT or Jefferson, lines are not structured according to grammatical sentences, but according to spoken language and prosodic units. This means that the structure is based on intonation, pauses, emphasis, and speaker changes – in other words, on how people actually speak.

As a result, a sentence can be spread over several lines or end in unusual places. This structure has been deliberately chosen to reflect the natural flow of conversation as closely as possible – especially in interviews, group discussions, or spontaneous speech.

Please note that the transcription of these rule sets is constantly evolving and being improved. If you believe you have found an error, please let us know.

Can I change the rule set afterwards without recreating the transcription?

No.
If you want to change the rule set (e.g. from No rules to GAT), the transcription must be regenerated.
The underlying audio analysis is different for each rule set and is therefore calculated individually.

Why do the file properties of my export say “Transcribed automatically”?

When you export an automatically created transcript as Word (DOCX), ODT, RTF, PDF or HTML, easytranscript adds “Transcribed automatically, possibly edited afterwards” to the file properties. For newer transcripts, the name of the service is included, e.g. “Transcribed automatically (Gladia), possibly edited afterwards”. The note is written in the language the program is set to. This follows the EU rules for AI-generated content. The text itself is not changed.

In Word, you will find the note under File → Info → Comments; in a PDF, under “Subject” in the document properties. TXT, SRT and VTT files have no such properties and carry no note, and neither do printouts or copied text.

Transcripts you typed yourself get no note. Neither do imported ones, e.g. from Whisper or noScribe, because easytranscript cannot tell how they were made.

Automatically created transcripts may contain errors. Please check them before passing them on, for example in a thesis.

My automated transcription is stuck / not completing

In rare cases, delays may occur – e.g. due to high server load or an unstable Internet connection.
Please write to us at support@easytranscript.de

Working with easytranscript

Which import and export formats are supported?

easytranscript supports a wide range of import and export formats for documents and audio/video files:

  • Document formats:
    • Import: .docx, .odt, .txt, .rtf, .html, .srt, .vtt
    • Export: .docx, .odt, .txt, .rtf, .srt, .vtt, .pdf, .html
  • Audio formats:
    • without VLC: .mp3, .aiff, .aif, .wav, .aac, .3gp, .mp4, .m4a, .mpg, .mpeg
    • with VLC: .mpg, .mpeg, .m1v, .mp2, .mp3, .mpa, .mpe, .aiff, .aif, .wav, .m3u, .ogg, .oga, .wma, .flac, .m4a, .aac, .caf, .spx, .aa3, .oma, .at3, .at9, .wv, .wvc, .mod, .ape, .ra, .ram, .amr, .3ga, .midi, .pcm, .qcp
  • Video formats:
    • without VLC: .flv, .f4v, .mp4, .m4v
    • with VLC: .es, .ps, .ts, .pva, .flv, .f4v, .mp4, .m4v, .avi, .asf, .wmv, .mp4, .mov, .3gp, .ogg, .ogm, .mkv
How can I quickly and easily switch from another transcription program to easytranscript?

easytranscript imports transcripts as Word (docx), ODT, RTF, TXT and HTML, as well as subtitles (SRT, VTT). Export the transcript from your previous program, import it into easytranscript and attach the corresponding media file.

From noScribe, the HTML file works best: easytranscript takes the timing of each paragraph from it. From Whisper interfaces, use SRT or VTT rather than TXT, as only these contain timestamps. If speakers appear as “SPEAKER_00”, easytranscript asks for their names during the import.

Can I copy shortcuts from another transcript?

Yes, simply click on “Import” in the sidebar of the new transcript under shortcuts and select the transcript whose keyboard shortcuts are to be inserted.

Which foot switches are supported?

All foot switches that are freely programmable, i.e. whose function can be set to any key or key combination, are supported. If you have any questions about a specific foot switch, please write to us at support@easytranscript.de

Installation & Technical

What could be the reason that my audio/video file is not supported?

Without additional software, easytranscript plays the most common formats such as MP3, WAV, M4A and MP4. For many more formats such as OGG, FLAC, WMA, MKV, AVI or MOV, easytranscript uses the free VLC media player.

On Windows, the easytranscript installer can install VLC for you. On Mac and Linux, download VLC from https://www.videolan.org and install it.

Then check in the easytranscript settings under “Player” that “Use VLC player” is enabled.

Do I need an additional Java installation to run easytranscript?

For use on Mac and Windows, easytranscript does not require an additional Java installation.

If you want to use easytranscript under Linux, you need Java 25 or higher.

How can I protect myself against data loss?

Enable automatic saving in the settings under “Program”. In addition, easytranscript regularly creates backups of your transcripts in the easytranscript3/backups folder in your user directory:

– Windows: C:\Users\<username>\easytranscript3\backups
– Mac: /Users/<username>/easytranscript3/backups
– Linux: /home/<username>/easytranscript3/backups

Why are the transcription files so large?

The .ett transcription files contain both the transcript document and the audio or video file. This ensures that the document always remains linked to the media file and that you can easily move and forward the file.

Your question is not included?

Please write to us at support@easytranscript.de. We will write back to you as soon as possible.

System requirements

  • Mac 10.15 or higher (Intel), Mac 11 or higher (Apple Silicon)
  • 200MB free disk space
  • 1GB RAM
  • 800 x 600 screen resolution

System requirements

  • Ubuntu 20.04, openSUSE / SUSE Linux 15, CentOS 7, Fedora 36 or higher (32bit / 64bit)
  • Intel®- or AMD-Prozessor; 1,5 GHz or better
  • 200MB free disk space
  • 1GB RAM
  • 800 x 600 screen resolution
  • Java 25 or higher

System requirements

  • Windows 11 (64 Bit), Windows 10 (64 Bit)
  • Intel®- or AMD-Prozessor; 1,5 GHz or better
  • 200MB free disk space
  • 1GB RAM
  • 800 x 600 screen resolution